‘Win-win’ is clearly the best place to get to in negotiation, but it is not always possible. This course looks at options beyond the ‘win-win’ situation.
This half-day session examines negotiation as an identifiable skill that can be learned with practice. It looks at mindsets necessary to successful negotiation, different styles of negotiation and different tactics. This is a hard-edged course which makes no apologies for looking at the tricks and how to block tricks being used against you.
Models of power distribution in a negotiation are examined, as well as the psychology behind the language, styles and the tactics used. The course discusses the various options available to a negotiator depending on the outcome desired. Possible hazards of negotiating are also covered, as negotiation skills are powerful tools and need to be used wisely.